Privacy Policy

PavitraCart respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit https://pavitracart.com/ or purchase products from our store.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal details, including your name, phone number, and email address.
Billing and shipping addresses.
Order details, purchase history, and transaction status.
Payment confirmation and transaction-related information.
Technical information, including your IP address, browser type, device information, and website usage.
Information you provide when contacting customer support.

Payment card details are generally processed by the relevant payment service provider. We do not intend to store your complete payment card credentials.

2. How We Use Your Information

We may use your information to:

Process, confirm, and deliver your orders.
Provide order updates and customer support.
Process eligible returns, cancellations, and refunds.
Improve our website, products, and shopping experience.
Detect fraud and protect our business and customers.
Send promotional communications where permitted by law and applicable consent requirements.
Meet applicable legal, tax, and regulatory obligations.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, understand visitor behaviour, measure website performance, and support advertising campaigns.

These technologies may be provided by Shopify or third-party analytics and advertising services. You can manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

4. Sharing of Information

We may share relevant information with trusted third parties when necessary to operate our business, including:

Website hosting and e-commerce service providers.
Payment gateways and financial service providers.
Courier and logistics companies.
Analytics, advertising, and marketing service providers.
Government authorities or other parties when required by applicable law.

We do not sell your personal information as a standalone commercial product.

5. Data Security and Retention

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, or disclosure.

We retain information only for as long as reasonably necessary for order fulfilment, customer service, legal compliance, tax records, dispute resolution, and legitimate business purposes.

No online system can guarantee absolute security.

6. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or raise concerns about how your information is used.

Some information may need to be retained where required by law or for legitimate business purposes.

7. Third-Party Websites

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies before sharing information.

8. Children's Privacy

Our website is not intended to be used independently by children where parental consent or other legal requirements apply. We do not knowingly collect personal information from children in violation of applicable law.